Terms and Conditions
You must disclose any behavioural or health issues which may make your dog unsuitable for walking or boarding, including anti social behaviour, excessive barking, destruction or aggression, failure to disclose this can result in termination of contract and if dog is in board, it will be either placed in suitable Boarding kennels or person detailed as emergency contact will be asked to collect dog.
Proof of vaccination and details of any medication required must be provided; all dogs must be treated for fleas and ticks prior to any boarding.
SDW will only accept a single dog at a time, either for Daycare or Boarding.
SDW will not accept bitches in season into Daycare or Boarding under any circumstances, I ask that owners contact me immediately if they suspect their dog may come into season while in board.
SDW will carry out a free trial familiarisation period with prospective Daycare or Boarding dogs to ensure they are socialised with my dogs. SDW reserve the right to refuse any dog(s) that may cause harm or show aggression to my dogs.
Any damage caused while in Daycare or Boarding will be billed directly to the dog owner.
SDW will not accept dogs listed on the Dangerous Dogs Act
50% non refundable deposit will be required to secure Boarding dates, balance will be payable prior to Board commencement.
Home Boarding drop off and collection times - drop off starts from 3pm (if AM drop off is required a £5 charge is applicable), collection time before 12pm (if after 5pm collection a £5 charge is applicable).
Should you decide to shorten your booking or return earlier than dates arranged you will not be entitled to a refund.
Dogs new to Daycare or Boarding may experience a higher level of mental and physical stimulation than they are used to, therefore they may come home extremely tired (but happy!). It is important for me to gauge the right level suitable for your dog therefore it is important I gain feedback from you.
All clients and their dogs personal details are held in a secure place, no information will be given to any third party other than vet if necessary. Keys are kept in a secure lockable box.
Your dog will be walked on lead until both parties are mutually in agreement to allow their dog off the lead, in which case you will be asked to resign your contract.
For dog walking, bitches in season will be walked on the lead.
Prices are for services within the boundary of Stirling and while I am happy to provide all these services further afield this may incur a small surcharge to cover diesel.